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Workshops
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Effective Communication

"With few exceptions, highly effective leaders have very strong verbal (and often written) communication skills. They connect with people. Since leadership deals with emotions, energy, and spirit, verbal communication skills have a huge role to play in mobilizing and energizing.”
Jim Clemmer, "Strong Leaders are Strong Communicators"

Tuesday, March 18, 2003 7:00 – 9:00 PM
or
Wednesday, March 19, 2003 9:30 – 11:30 AM

TALK IS NOT CHEAP! Poor communication can create chaos in the workplace and cost money. And it’s not just money that’s wasted: it’s energy, enthusiasm for the job, and relationships as well. Learn how to get your message across in a way that others can hear it, and to articulate difficult issues in a constructive way. In this age of empowerment and shared accountability for the bottom line, everyone must take responsibility for communicating clearly. Effective communication includes creating a comfortable environment and utilizing tools to transform conversations into opportunities for growth and relationship development.

Facilitator: Jean Greenwood, M. Div.
Jean is a mediator for MN-ADR, mediating cases in Special Education and Vocational Rehabilitation, a Presbyterian minister, and a community faculty member at the University of MN, teaching “Conflict Resolution & Mediation” in the School of Social Work. She has over ten years’ involvement in restorative justice, as program director, mediator, researcher, writer, speaker, international consultant and trainer, and circle keeper, and has been published in The Mediation Quarterly, The Clergy Journal, Jossey Bass’ The Handbook For Victim Offender Mediation, and U.S. Department of Justice monographs. Jean designs and implements transformative processes for families, workplaces, and other groups. Jean also offers spirituality groups and workshops, dynamic coaching, spiritual direction, and trainings for churches and organizations in “Restorative Resolution: Learning to Talk About Tough Issues” and “I AM THE ONE WHO WILL MAKE THE PEACE.”

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